Privacy policy
PRIVACY POLICY
Effective Date: July 29, 2026
Introduction
Strivima operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit or use the Services, make a purchase or other transaction, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy concerning the collection, processing, or disclosure of personal information, this Privacy Policy controls.
By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.
Personal Information We Collect or Process
“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to you or another person. It does not include information that has been anonymized or de-identified so that it cannot reasonably identify or be linked to an individual.
Depending on how you interact with the Services, we may collect or process the following categories of personal information:
• Contact information, such as your name, billing address, shipping address, telephone number, and email address.
• Payment and transaction information, such as payment method, payment confirmation, transaction details, and information needed to complete a purchase. Payment-card information may be processed by our payment service providers rather than stored directly by us.
• Account information, such as your username, password, preferences, and settings.
• Shopping and transaction information, such as products you view, place in your cart, add to a wishlist, purchase, return, exchange, or cancel.
• Communications, including information you provide when contacting customer service or otherwise communicating with us.
• Device and technical information, such as your device type, browser, network connection, IP address, and similar identifiers.
• Usage information, such as how and when you interact with or navigate the Services.
Sources of Personal Information
We may collect personal information:
• Directly from you when you create an account, place an order, contact us, or otherwise provide information.
• Automatically through the Services, including through cookies and similar technologies.
• From vendors and service providers that support our website, payments, analytics, customer service, fulfillment, shipping, security, and other business operations.
• From business partners or other third parties, where permitted by applicable law.
How We Use Personal Information
We may use personal information for the following purposes:
• To provide, operate, personalize, and improve the Services.
• To process payments, fulfill orders, arrange shipping, and manage returns, exchanges, cancellations, and other transactions.
• To create and manage accounts, remember preferences, provide product recommendations, and enable customer reviews.
• To communicate with you about your account, orders, customer-service requests, and other service-related matters.
• To send marketing or promotional communications where permitted and to provide advertising that may be based on your activity or interests.
• To maintain security, authenticate accounts, detect and prevent fraud or misuse, investigate suspicious activity, and protect our customers, business, and Services.
• To comply with legal obligations, respond to valid legal process, resolve disputes, enforce our terms and policies, and protect our rights and the rights of others.
How We Disclose Personal Information
We may disclose personal information when reasonably necessary for the purposes described in this Privacy Policy, including:
• To vendors and service providers that perform services for us, such as website hosting, IT support, payment processing, analytics, customer service, cloud storage, fraud prevention, fulfillment, and shipping.
• To business and marketing partners that help us provide marketing, advertising, or related services. These parties may process information under their own privacy notices.
• To third parties when you direct us to disclose information, request a service that requires disclosure, or otherwise provide consent.
• To our affiliates or entities within our corporate group.
• In connection with a business transaction, such as a merger, acquisition, financing, reorganization, sale of assets, or bankruptcy.
• When required to comply with legal obligations or valid legal process, enforce applicable terms or policies, or protect the Services, our rights, or the rights and safety of users or others.
Cookies and Similar Technologies
We may use cookies and similar technologies to operate the Services, remember preferences, understand how visitors use the website, improve performance, support security, and provide marketing or advertising. Your browser or device may allow you to limit or block certain cookies, but doing so may affect some features of the Services.
Third-Party Websites and Services
The Services may contain links to websites or online services operated by third parties. We do not control those third parties and are not responsible for their privacy, security, accuracy, or practices. You should review the privacy notices and terms of any third-party service you choose to use.
Children’s Privacy
The Services are not intended for children under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children. A parent or guardian who believes a child has provided personal information may contact us to request deletion.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms may be defined under applicable privacy laws, the personal information of individuals under 16 years of age.
Security and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no security method or transmission system is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to provide the Services, maintain accounts, complete transactions, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements and policies. Retention periods may vary depending on the type of information and the purpose for which it was collected.
Your Privacy Rights and Choices
Depending on where you live and subject to applicable law, you may have the right to:
• Request access to or information about personal information we maintain about you.
• Request deletion of personal information.
• Request correction of inaccurate personal information.
• Request a portable copy of certain personal information.
• Opt out of certain uses or disclosures that may be considered a sale, sharing, or targeted advertising under applicable privacy law.
• Withdraw consent where processing is based on consent.
You may submit a privacy request by emailing admin@strivima.com or calling +1 470-933-1490. Please describe the request and provide enough information for us to verify your identity and locate the relevant records. We may deny or limit a request where permitted by law.
Where required, we will honor recognized browser-based opt-out preference signals, such as Global Privacy Control, for the browser or device sending the signal.
We will not discriminate against you for exercising an applicable privacy right. You may also use an authorized agent where permitted by law, subject to reasonable verification of the agent’s authority and your identity.
Communication Preferences
You may unsubscribe from promotional emails by using the unsubscribe link included in those messages. Even after opting out of promotional communications, we may continue to send non-promotional messages relating to your account, purchases, transactions, security, or customer-service requests.
International Data Transfers
Personal information may be transferred to, stored in, or processed in locations outside the country where you live. Where required, we use appropriate contractual or other recognized safeguards for international transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or operations. We will post the revised policy on this website and update the Effective Date. Additional notice will be provided when required.